Return and Refund policy

Return and Refund Policy

  Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy. 

RETURNS

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

 

RETURN PROCESS

To return an item, please email customer service at info@comatstore.com to obtain a Return Merchandise Authorisation (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:

COMAT DOLJ MONOPROSOPI ΙΚΕ

ATHINAS 24 - 26504

PATRA GREECE

afm 802139498

number gemi  170745416000

info@comatstore.com

 

 Return shipping charges will be paid or reimbursed by us. 

 REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least two (2) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

 

EXCEPTIONS

 For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

 

QUESTIONS

 If you have any questions concerning our return policy, please contact us at:

 info@comatstore.com